Find answers to common questions about ListingHeads. Can't find what you're looking for? Contact us.
General Questions
ListingHeads is a real estate lead generation and agent matching platform that connects home buyers, sellers, and investors with verified local real estate agents. We help agents grow their business with exclusive leads while providing clients with personalized agent recommendations at no cost.
Our platform works in three simple steps: 1) Clients submit their real estate needs through our website. 2) We match them with up to 3 qualified agents in their area based on their specific requirements. 3) Clients interview the agents and choose the one that's the best fit. For agents, we provide exclusive leads that match their expertise and service areas.
Yes! ListingHeads operates across the United States and Canada. We have a network of verified agents in major cities and markets throughout North America. If you're in a specific area, we can connect you with local experts who know your market inside and out.
Every agent in our network undergoes a comprehensive verification process including: active license validation, performance history review (including sales volume and transaction count), client testimonials and reviews, professional background checks, and ongoing performance monitoring. We only work with agents who maintain high professional standards.
For Clients (Buyers, Sellers & Investors)
No! Our service is completely free for home buyers, sellers, and investors. There are no hidden fees, no obligations, and no credit card required. We're compensated by our agent partners when successful transactions close, so you pay nothing to get matched with top agents.
We typically match you with up to 3 qualified agents. This gives you enough options to compare expertise, communication styles, and services without overwhelming you with choices. You're under no obligation to work with any agent we recommend.
Most agents will reach out within 24 hours of receiving your information. Many respond even sooner. If you haven't heard from an agent within 48 hours, please contact our support team and we'll help facilitate the connection.
Absolutely! You have complete control over which agent you work with. We recommend interviewing all matched agents, asking about their experience, market knowledge, and communication style. Choose the one you feel most comfortable with — there's no pressure or obligation.
If the initial matches don't meet your needs, simply contact us and we'll find additional agents for you. We're committed to ensuring you find the right fit, and we'll keep working until you're satisfied with your options.
Contract requirements vary by state and situation. Most buyer's agents will ask you to sign a buyer representation agreement, while listing agreements are standard when selling. However, these contracts are between you and the agent — not with ListingHeads. We recommend discussing contract terms with your chosen agent before signing.
For Real Estate Agents
To join our network, click "Sign Up" and complete the agent application. You'll need to provide your license information, professional background, and service areas. Our team reviews all applications within 2-3 business days. Once approved, you can start receiving leads immediately.
Requirements include: an active real estate license in good standing, minimum of 1 year of experience (or demonstrated expertise for newer agents), professional liability insurance, positive client reviews and references, and commitment to responding to leads within 24 hours. We prioritize agents with strong communication skills and proven track records.
Most of our leads are shared with up to 3 agents to give clients comparison options. However, we do offer exclusive lead packages for premium members. The competition is limited and you'll know upfront how many other agents are receiving the same lead.
Yes! You can customize your lead preferences based on location, property type, price range, and client type (buyer, seller, investor). You can also set a monthly lead cap to control your volume. This ensures you only receive leads that match your expertise and capacity.
Not all leads will convert, and that's normal in real estate. We focus on providing qualified, verified leads, but conversion depends on many factors including market conditions, client readiness, and agent follow-up. We track lead quality metrics and continuously work to improve lead qualification.
Leads are delivered through your agent dashboard in real-time. You'll also receive email and SMS notifications (if enabled) when new leads arrive. The dashboard shows all lead details including contact information, property preferences, timeline, and any special requirements.
Leads & Pricing
Lead pricing varies based on location, property type, and exclusivity level. Prices typically range from $50-$200 per lead. We offer flexible pricing plans including pay-per-lead, monthly subscriptions, and volume discounts. Contact our sales team for detailed pricing in your market.
We accept all major credit cards (Visa, MasterCard, American Express, Discover), ACH bank transfers, and wire transfers. Payments are processed securely, and you can update your payment method anytime through your agent dashboard.
No. We charge only for the leads you receive — there are no referral fees, commission splits, or additional charges when you close a transaction. You keep 100% of your commission. Our business model is transparent and straightforward.
Yes. If a lead is invalid (wrong contact information, duplicate, or not a genuine inquiry), report it within 48 hours and we'll issue a credit to your account. We maintain strict quality standards and continuously monitor lead quality to ensure you're getting value for your investment.
No long-term contracts required! We offer both month-to-month plans and annual subscriptions (with discounted rates). You can pause or cancel your subscription anytime with no penalties. We believe in earning your business through quality service, not binding contracts.
Technical & Account Support
Click "Sign In" and then select "Forgot Password." Enter your email address and we'll send you a password reset link. If you don't receive the email within a few minutes, check your spam folder or contact support for assistance.
Yes! Log into your dashboard and go to "Account Settings" to update your profile, contact information, service areas, specialties, and lead preferences. Keep your profile current to ensure you receive the most relevant leads.
You can reach our support team via: email at support@listingheads.com, phone at (555) 123-4567 (Mon-Fri, 9AM-6PM EST), or through the live chat feature on our website. We typically respond to inquiries within 24 hours.
Absolutely. We use industry-standard encryption (SSL/TLS) to protect all data transmission. Your personal information, payment details, and client data are stored securely and never shared with third parties without your consent. We're fully compliant with privacy regulations including GDPR and CCPA.
Still Have Questions?
Can't find the answer you're looking for? Our friendly team is here to help. Reach out and we'll get back to you within 24 hours.
